You have the right to revoke this contract within fourteen days, without having to state your reasons.
The revocation period shall be fourteen days from the date on which you or a third party that you have specified (which is not the carrier) takes possession of the final goods.
To exercise your right of revocation, you must inform us,
Tel.: +49 (0)5021-90 83 20 0
of your decision to revoke this contact, by means of a clear declaration (such as a letter sent by mail, fax or e-mail). You may use the attached model revocation form, but this is not required.
In order to observe the revocation period, it is sufficient if you send the notification regarding the exercise of the right of revocation prior to the expiration of the revocation period.
Consequences of a revocation
If you revoke this contract, we shall reimburse you for all payments that we have received from you, including delivery costs (with the exception of the additional costs that arise from the fact that you have chosen a delivery method that is different to the standard delivery that we have offered), immediately and no later than fourteen days from the date on which we receive the notification regarding your revocation of this contract. For the repayment, we shall use the same payment method that you used for the original transaction, unless a different method was expressly agreed with you; in no event will you be charged any fees for this repayment.
We may refuse reimbursement until we have received the goods back from you, or until you have demonstrated that you have sent the goods back, depending on which is the earlier date.
You must send the goods back to us, or deliver them to us, immediately and in any event no later than fourteen days from the date on which you inform us of the revocation of this contract. This time period shall be kept to if you send the goods prior to the expiration of fourteen days.
You must bear the direct cost of returning the goods.
You shall be liable for any diminished value of the goods only if such diminished value is attributable to handling on your part that is not necessary for checking the condition, properties and functioning of the goods.
Exclusion of the right of revocation
The right of revocation does not apply to contracts for the delivery of goods that are not prefabricated, and for the production of which an individual choice or determination on the part of the consumer is definitive, or which are clearly tailored to the personal needs of the consumer.
To withdraw your order you may use the following form.
(complete and return this form only if you wish to withdraw from the contract)